Welcome to Alpha Canadian Trade ("Company", "we", "our", "us"). These Terms & Conditions govern your use of our website:
By accessing or purchasing from our website, you agree to be legally bound by these Terms.
Products & Orders:
We sell apparel, customized products, and other merchandise through our website. All orders are subject to: Product availability / Payment confirmation / Design approval (for custom items) / We reserve the right to refuse or cancel any order at our discretion / All prices are listed in Canadian Dollars (CAD).
We reserve the right to change prices at any time without notice.
axes (GST/QST where applicable) will be calculated at checkout.
For customized products:
Customers must ensure they own the rights to any logo, image, or design submitted.
Alpha Canadian Trade is not responsible for copyright or trademark violations caused by customer-submitted content.
Production begins only after design confirmation.
Once approved and printed, custom items are non-refundable.
We reserve the right to refuse offensive, illegal, or inappropriate designs.
Payment:
We accept secure online payments through approved payment gateways.
We do not store full credit card details.
Orders will not be processed until payment is received.
Shipping:
Shipping times are estimates only.
We are not responsible for:
Carrier delays / Customs delays / Incorrect shipping information provided by the customer / Risk transfers to the customer once the package is handed to the carrier.
Returns & Refunds:
Non-Custom Products:
Returns may be accepted within 14 days of delivery if items are unused and in original condition.
Custom Products:
All custom-made products are final sale unless defective or damaged upon arrival.
If an item arrives damaged, customers must contact us within 48 hours of delivery with photo proof.
Intellectual Property:
All website content including:
Logos / Product designs / Text / Graphics are the property of Alpha Canadian Trade and may not be copied or reproduced without written permission.
Limitation of Liability:
Alpha Canadian Trade shall not be liable for:
Indirect or consequential damages / Loss of profits / Business interruption / Our maximum liability shall not exceed the amount paid for the product purchased.
Privacy:
Use of this website is also governed by our Privacy Policy.
Governing Law:
These Terms are governed by the laws of:
The Province of Quebec / The Federal laws of Canada / Any disputes shall be resolved in Quebec courts.
Changes to Terms:
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of changes.
Alpha Canadian Consultation Inc. (Trading)
305 Avenue Louise-Lamy 102 apt, Dorval, QC, Canada